myOurReview

In today’s competitive technology landscape, there are a whole host of platforms claiming to be the best help desk software around. And now, you can add Smartsupp to the list. Although that would be a difficult claim to justify, this is one of the few solutions that can claim to offer a free-forever plan for an unlimited number of users with few restrictions.  There are certainly some other reasons to score Smartsupp highly. It is intuitive and offers a large number of integrations - especially with ecommerce platforms - but here you can also see why this perhaps isn’t the most advanced help desk software on the market. Users may find that integrations don’t allow for the use of the full gamut of Smartsupp’s functionality at time. You also won’t find any native mobile apps here.  Overall, then, Smartsupp isn’t a bad help desk solution by any means. It boats some impressive core functionality and an intuitive interface (even if it isn’t the prettiest). But if you drill dow...